Cookies Policy

What cookies are and why we use them

Cookies are small text files placed on your computer, phone, tablet, or other device when you visit a website. They allow the website to recognise your device and remember certain information. Some cookies are placed by us, while others may be placed by service providers acting on our behalf.

Cookies can be temporary or longer-lasting. A temporary cookie is normally removed when you close your browser. A longer-lasting cookie remains on your device until it expires or you remove it. The period for which a cookie remains active depends on its purpose.

We use cookies to operate our website, provide requested features, understand how visitors use our pages, protect your account, and remember choices you make. Cookies may also help us present information that is more relevant to your visit, where you have given the required permission.

Cookies do not normally contain information that directly identifies you by name. However, information connected with a cookie may be linked with your account, device, browser, or other information we hold. We handle information collected through cookies in line with our privacy practices.

When you first visit the site, our cookie notice may ask you to accept, refuse, or manage optional cookies. Strictly necessary cookies cannot normally be switched off through the cookie notice because they are needed for basic site operation. You can still control cookies through your browser settings.

The types of cookies we use

The cookies used on our website fall into the following categories. A cookie may support more than one activity, but we classify it according to its main purpose.

Strictly necessary cookies

These cookies are needed for the website to operate and for you to use services you have requested. They support core functions that cannot be provided reliably without them.

• Keeping you signed in while you move between pages of your account.
• Remembering information needed to process a deposit, withdrawal, or other cashier action.
• Supporting security controls, fraud prevention, and account access checks.
• Remembering basic consent choices so that the cookie notice does not appear unnecessarily.

Performance and analytics cookies

These cookies help us understand how the website performs and how visitors use it. The information can show us which pages are visited, where errors occur, and whether pages load as expected.

• Counting visits to pages and identifying commonly used parts of the site.
• Measuring how long pages take to load and finding technical errors.
• Understanding how visitors move through the site so that we can make its structure easier to use.
• Comparing general site performance over time using aggregated information.

Functionality cookies

Functionality cookies remember choices and settings that help the website work in a way that suits you. Without these cookies, you may need to enter the same preferences again during a later visit.

• Remembering your preferred language, region, or display settings.
• Keeping selected page or account options in place as you move around the site.
• Remembering that you have already seen a service message or guidance panel.
• Supporting features you choose to use during a session.

Marketing cookies

Marketing cookies may help us understand whether information shown to you is useful and whether communications or campaigns have reached the intended audience. These cookies may be used to build a more relevant picture of your interests across visits, subject to your choices and applicable requirements.

• Measuring whether an advert or campaign has been displayed or accessed.
• Limiting how often the same message is shown to you.
• Helping us understand which general content is of interest to visitors.
• Recording a decision not to show a particular message again.

Marketing cookies are optional. If you do not consent to them, you can continue to use the website, although some information shown to you may be less tailored to your interests.

How to manage cookies

You can manage optional cookies through the cookie notice displayed on the site. The notice may allow you to accept all cookies, refuse optional cookies, or select categories individually. Your current choices may be stored so that they can be applied when you return.

To change your choice on the site, open the cookie settings available through the cookie notice or the relevant privacy controls. From there, you can switch optional categories on or off and save your updated selection. If the control is not visible, refreshing the page or clearing the existing cookie preference may make the notice appear again.

You can also manage cookies through your browser. Most browsers let you view the cookies stored on your device, delete individual cookies, delete all cookies, block cookies from particular websites, block third-party cookies, or block all cookies. Your browser's help or settings area will explain the available controls.

1. Open your browser's settings or privacy controls.
2. Find the section for cookies, site data, or website permissions.
3. Choose whether to allow, block, or delete cookies.
4. If available, select this website and apply the setting you want.
5. Close and reopen the browser, or reload the site, if the change does not apply immediately.

Deleting cookies may remove saved preferences and may cause the cookie notice to appear again. If you use more than one browser or device, you may need to set your preferences separately on each one. Browser controls normally affect all websites or a wider group of websites, depending on the option you choose.

What happens if you block cookies

You can block or delete cookies, but the site may not work fully as a result. Blocking strictly necessary cookies can prevent core functions from operating, including account access, security checks, cashier actions, or the saving of information during a session.

If you block performance and analytics cookies, we will have less information about how the site is used and where technical problems occur. This does not normally stop you from accessing pages, but it may limit our ability to identify and improve certain site issues.

If you block functionality cookies, your preferences may not be saved. You may need to select the same language, display, or other settings each time you visit. Some features may also work in a more limited way.

If you block marketing cookies, you may still see general information or advertising, but it may be less relevant to you. Blocking these cookies does not necessarily stop all communications or prevent information from being shown on the site.

Cookies are only one part of the controls used to protect your account. You should keep your login details confidential, use a secure device, and sign out when you finish using a shared device. If you notice an account or security problem, contact us through the support details below.

Questions about this Cookies Policy

If you have a question about the cookies we use, your choices, or a problem with the cookie controls, contact us at support@casino-barbados.co.uk. You can also contact us through the live chat on the site.

When you contact us, please describe the issue clearly and tell us which device and browser you are using, where relevant. Do not send your password, full payment details, or other sensitive security information in a message. We may need to ask for account information to identify your request, but we will not ask you to disclose your password.

We may update this Cookies Policy when our website, cookie practices, legal obligations, or technology changes. The latest version will be made available on the site, and the date or other notice shown with the policy may indicate when it was last updated. You should look at this page from time to time so that you understand our current use of cookies.

If a change requires a new choice, we may display the cookie notice again. Continuing to use the site after an update does not replace any consent that must be obtained through the cookie controls.