Barbados Casino Login: Sign In to Your Account

How to log in with your username and password

Your Barbados Casino login uses the unique username and password created for your account. Enter both details in the login box, then select the option to sign in. Keep your password private and do not allow anyone else to use your account.

1. Open the login box

   Choose the sign-in option and wait for the login fields to appear.

2. Enter your details

   Type your registered username and password exactly as saved. Check for extra spaces or incorrect capital letters before continuing.

3. Choose “Remember Me” if needed

   You can select “Remember Me” when using a private device. Leave it unticked on a shared or public device.

4. Sign in

   Submit your details to open your account and continue using the available account features.

If your details are accepted, you can manage your account while signed in. You remain responsible for activity carried out after your username and password have been entered, including deposits, losses and gaming transactions.

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Barbados Casino provides account access for players aged 18 and over. Age or identity evidence may be requested at any stage, so make sure the details on your account stay complete, accurate and current.

Forgotten password: reset your sign-in details

You do not need to create a new account if you forget your password. Use the “Forgotten Password” link under the login box to start a reset.

1. Select “Forgotten Password”

   Open the password reset option below the login fields.

2. Enter your username or registered email address

   Provide one of the account details requested in the reset form.

3. Open the email

   A password reset link is sent to the email address registered to your account.

4. Set a new password

   Follow the link and choose a new password that you can keep secure.

5. Return to the login

   Use your username and new password to sign in again.

If the reset email does not appear straight away, check your spam or junk folder and confirm that you entered the same username or email address held on your account. Do not forward the reset message or share its link with anyone.

Choose a password that is difficult for another person to guess. Avoid using details that are easy to connect with you. If you think someone else knows your password, reset it before carrying out any further account activity.

A successful password reset changes your sign-in details. You should then use the new password for future logins rather than an older password saved in a browser or password manager.

Fingerprint and Face ID login on supported devices

Supported mobile devices can use biometric sign-in with a fingerprint or Face ID. This gives you another way to access your account without typing your username and password each time.

• Make sure your device has fingerprint access or Face ID enabled.
• Sign in with your usual username and password when setting up access.
• Choose the available biometric login option.
• Use the registered fingerprint or facial recognition each time you sign in.
• Keep your device protected with its own passcode or security lock.

Biometric access depends on the settings and security features of your device. If fingerprint or Face ID does not work, use your username and password instead. You may also need to confirm your device security settings before biometric access becomes available.

Only enable biometric login on a device that you control. Other fingerprints or facial profiles saved to the device may affect who can unlock it, so check the device settings before turning this sign-in method on.

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If you sell, lend or permanently stop using a device, disable biometric access first and sign out of your account. This helps prevent the next user from reaching your account through the device's stored security settings.

Login security, verification and account protection

We are licensed and regulated in Great Britain by the Gambling Commission under account number 39175. Your account is protected with encrypted connections, and identity verification is completed before your first withdrawal.

Verification may require a photo ID, proof of address and proof of payment method. A photo ID can be a driving licence or passport. Proof of address must be a utility bill or government-issued letter showing your full name, current postal address and an issue date within the last 3 months.

When payment method evidence is requested, the image must show the card owner name and the last 4 digits of the 16-digit card number. The middle 8 digits should be covered. Documents can be uploaded as JPG, PNG or PDF files.

Upload clear images with all four corners visible. A photo ID upload also requires a clear photo and a selfie image. When using a desktop device, a QR code is provided so you can scan it with a mobile device and complete the photo step.

Documents can be declined when they are placed in the wrong category, when proof of address is older than 3 months, when the name or home address is missing, or when the image does not show all four corners clearly. Uploading the correct document in the right category helps keep the process moving.

Account controls available after you sign in

Signing in gives you access to responsible gambling controls that can be used 24/7. These tools are designed to help you manage how you use your account and can be applied with immediate effect where stated.

• Deposit limits can be set for daily, weekly and monthly periods.
• Daily limits run from 00:00 to 23:59 GMT.
• Weekly limits run from 00:00 Monday to 23:59 Sunday GMT.
• Monthly limits run from the first to the last day of the calendar month.
• Reducing a limit takes effect immediately.
• Increasing or removing a limit requires a 24-hour cooling-off period followed by login confirmation.
• Unused limit amounts do not carry forward.
• Self-exclusion lasts for at least 6 months and cannot be lifted during the exclusion period.
• Take a Break options range from 24 hours to a maximum of 6 weeks.
• Reality Check can remind you how long you have been playing and lets you continue, view transaction history or log out.

If you set more than one limit or limit type, the most restrictive one applies. Self-exclusion applies across all participating Jumpman Gaming websites, and the account remains closed after the selected period unless you request reopening.

GAMSTOP is signposted as an additional support option. GamCare, Beacon Counselling Trust, Samaritans and the UK National Helpline are also listed for support with gambling concerns. A dedicated safer gambling team can be contacted by email.

Help if you cannot access your account

Live chat is available from 6am to 9pm BST, 7 days a week. You can also contact support by email, with replies aimed within 2 business days, or use the contact form.

1. Try the password reset link with your username or registered email address.
2. Check that your device has an internet connection and that your login details are entered correctly.
3. If biometric sign-in fails, use your username and password.
4. Check your registered email inbox and junk folder for the reset message.
5. Contact support through live chat, email or the contact form if you still cannot sign in.

Have your registered account details ready when contacting support, but never send your password. For account security, support may need to confirm information before discussing account access.

Once you are signed in, sign out before closing a shared device. This is especially important if you selected “Remember Me” or used a browser that stores account details.