About Us

Who we are

Barbados Casino provides an online casino experience for players in the United Kingdom. Our casino brings together a broad choice of slots, live tables and jackpot games from established studios, so you can find games in different formats and styles in one account.

Our website is designed to make everyday account tasks clear and straightforward. You can access the games available to you, manage your payment methods, set account limits and contact our support team from the same online account.

We aim to present useful information before you play. Game rules, stake options, features and applicable terms are shown with the relevant game or account service. Please take time to understand these details and only play when gambling is right for you.

• Slots in a range of themes, formats and feature types.
• Live tables that provide a streamed table format with live dealing.
• Jackpot games supplied by established studios.
• Account tools for payments, limits, security and support.

What we stand for

Our approach is based on fair play, clear information and responsible service. We want you to understand how our games and account services work, while keeping control of your spending and the time you spend gambling.

• Fair play: game information and applicable conditions are made available so you can make informed decisions.
• Fast payouts: we aim to process eligible withdrawals promptly, subject to account verification, payment checks and the terms shown in the cashier.
• Safer gambling: tools such as deposit limits, time-outs and self-exclusion help you manage your play.
• 18+ only: you must be at least 18 years old to use our gambling services.

Gambling should remain entertainment, not a way to make money or solve financial problems. Set limits before you play, do not chase losses and take a break if gambling stops feeling enjoyable. Support is available from GambleAware, GamCare, GamStop and the National Gambling Helpline.

How we look after players

We use account verification to help protect players, prevent misuse and meet our obligations. We may ask for information or documents when you open an account, request a withdrawal or when additional checks are needed. Providing accurate information helps us complete these checks efficiently.

Payments are handled through secure account processes. We apply checks to deposits and withdrawals, and a withdrawal may remain pending until the relevant verification and payment checks are complete. The current options, conditions and status of a payment are shown in your account.

We also take account security seriously. Keep your login details private, use a secure device and tell us promptly if you think someone else has accessed your account. We may ask questions to confirm that we are speaking with the account holder before making changes or discussing account information.

Support when you need it

Our support team is available around the clock at support@casino-barbados.co.uk and through the live chat on our website. You can contact us about account access, verification, payments, game information, safer gambling tools or any other service question.

When you contact us, include enough detail for us to understand the issue, but do not send your password or unnecessary payment information. We will handle your request in line with our security and privacy procedures and explain any next steps clearly.

Your control matters

Your account includes safer gambling controls to help you make decisions that suit your circumstances. You can set deposit limits, request a time-out or choose self-exclusion. If you feel you are losing control, stop gambling and contact our support team for help with the options available.

We want every player to have clear information, reliable account support and practical ways to stay in control. If you have a question about how we operate, contact us by email or live chat before you play.